Skip to main content

Posts

Sales Mastery intro: 5 Es to Close Every Sale

7 Keys to Do Well in Sales

First, examine are you over-promoting or over-selling yourself and your company/products?  If your fundamentals are not strong, over-selling or over-marketing will set you back greatly Next, examine do you have a strong conviction: can you name 100 reasons for doing what you are doing?  If you do not have enough reasons to do what you are doing, you will have little reason to continue to do what you are doing. Spirit of marketing: do you have the proper values in your marketing?  Like you don’t mislead people, don’t over-promise, don’t over-pressure people. Understand your business model: why your company does what it do and have offerings like free samples?   Know inside-out about your products and services: what benefits do you (yes, you the seller, not the customer) derive from them?  Do you have a perfect script in 30 seconds, 60 seconds and 10 seconds? Limit your sales presentation to 30 minutes Objections: never object, resist and defend objections.  Ins

Hate to Do Sales

Most people hate to do sales. Many prefer to do social media marketing so that they can avoid face-to-face selling. But we know that today's world has evolved. Selling is no longer face-to-face. Many times it is over the phone, Whatsapp messages, WeChat Moments and email. What remains is still the same: you need to close the sale.  It is said that if you are not closing sales for your company, you are closing sales for your competitor.  (watch short video at here ) To close every sale, you need to follow a proven P-FBPA formula. You must ask questions, not just take the order. Ask "Yes" Questions only. What happens if the prospect wants a lower price? How to handle customers that just want to delay? Check for prices? Are there ways that we can not just close the sale, but open the relationships for life-long business? AndyTheCoach did his first sale at the age of 5, in Chinatown's Trengannu Street when he sold a piece of face towel for 50 cents. Si

Persistent Untruths About WeChat Wallet in Singapore

1. WeChat Wallet is not allowed in Singapore Wechat Wallet is an e-wallet service much like Paypal or Grab money.  But it is  NOT a crypto-currency  like Bitcoin.  WeChat Wallet is allowed in Singapore and many people are using it everyday to pay for purchases in restaurants, shops and even training companies like ours.  The only currency allowed in WeChat Wallet in Singapore is the Chinese yuan or Renminbi.  WeChat Wallet money is real because you  need to have real Chinese yuan inside.   There are  only 2 ways to fill up money in your Wallet:  get someone to transfer to you or purchase Chinese yuan from an authorised WeChat agent like Fomo Pay. 2. Cannot Open WeChat Wallet in Singapore Anyone can open Wechat Wallet in Singapore  without the need to have a bank account opened physically in China . You simply use your Visa or Mastercard credit card to authenticate yourself. The process takes about 3 minutes.  In our classes, all our students hands-on to open WeChat Wallet

WeChat is NOT an IT Tool but a Proper Behaviour Tool

Since conducting WeChat training in August 2017, I have, to-date (18 May 2018), conducted 56 classes of WeChat, mostly in English.  Recently one of my students, who was in her 70s, told me that she finds it difficult to use WeChat because she is not IT savvy.  When I told her that WeChat is NOT an IT tool, she was shocked.  Next come another shock: WeChat is a tool for you to behave properly. I asked her, "Do you know how to 做人 or behave properly"?  She retorted, "Of course Yes".  "Then you can use WeChat easily", replied me. Why is WeChat NOT an IT tool?  To be an IT tool, you need to be good in IT. Yet I see many old people in China that have never touched a computer before use WeChat every day to book taxis, pay for groceries, give out red packets, and even book train tickets. WeChat is a tool for you to behave properly. This is because if you don't behave properly, you cannot use WeChat. What are the common improper behaviours of people? Ch

Forced Management and You

Forced Management: Most people are doing Forced Management knowingly or unknowingly. For example, most managers set targets for their staff and simply pressurize them to achieve the targets. They do not get buy-in to the targets, nor do they help the staff to see how they can achieve the targets. And they assume that the staff will hit the targets on their own, if not, they will do some forcing like issue threats. Few would take time to motivate, inspire and lead the staff  to hit the targets. Even fewer will sit down and listen to the staff when they cannot hit the targets. We all know that all goals must be internalized for it to be achieved. If you don't buy-in to the goals, you will not achieve them. Even if you do achieve them in the end, you will not get the pride and satisfaction of achievement. We also know that if people achieve goals out of their own will, they will do so happily and willingly. Miracles will happen and we can turn all impossible to possible.

Red Packets is About Authentication

WeChat opens you up to a whole new world. You are immediately connected with 1.4 billion people living in mainland China and another 100 million overseas Chinese living in places from Tanzania Africa to Montreal Canada.  This is because  just like the Chinese language, WeChat is the only tool used by Chinese .  They may use WhatsApp, Facebook or Skype, but most of them prefer  to use WeChat.   This is because WeChat can do almost all of the things that other apps do, but none of them can do what WeChat does.  Many of us are brought up in Western influence and we do things the western way.  But when you use WeChat, you will realise that you have to do things the Chinese way.   The Chinese way of doing things is simply giving out red packets or hong bao .  In WeChat, people give out and receive red packets every day. A small token sum of money, maybe one Chinese Yuan or even 1 cent is okay to give in your red packets. Giving out red packet is not just about goodwill but to   let

What is Real Sales?

What Is a Real Sales? Real Sales is About Chatting Sales = Chat The real sales is a happy chatting experience, we chat about each other’s aspirations, worries, how to achieve our wishes and how to help each other take away our worries The real sales has no position, no buyer and no seller, only friends The real sales is about helping to solve your friend’s problems wholeheartedly There is no need to convince or persuade the other person if you’re doing real sales There is, of course, no pressure under real sales situation The real sales is about saying what the other person wants to listen, and we are selling what the other person wants The real sales is full of value and meaning as you the salesperson is helping your customer to solve a real problem After the closing of a real sale, the customer will say thanks. You will not feel relieved, because throughout the whole process you and the customer do not feel any pressure at all, and there is no persuasion on either side.

Training Charity

As a Lion member since 2004, I have been involved, in a small way, numerous charity projects.  In October 2017, I decided that instead of actively involved in charity projects, I am actively involved in training charity projects. That's why I take up this training project that pays me NO training fee. A public service project, this 3-days powerful training program with 3 international trainers complete with meals and materials is waiving training fee for all the Singapore participants. Instead of paying the old RMB 20,000 or S$4,000, we only collect from you a mere S$299 to cover costs of overseas Trainers, venue, meals and materials cost for a 3-days program. If you would like to be part of a worldwide audience of 380,000 people since 2011, come and join this program: JOURNEY OF CREATION Dates: Jan 12 to 14 (Friday to Sunday, 3 full days except Sunday till 6pm) Time: 9 am to 9 pm (except Sunday till 6 pm) Venue: Chuay Huay Lim Club 4th Floor, 190 Keng Lee

Psychological Selling

As we know, customers have certain psychology and they behave in ways consistent with their thinking. Unfortunately, most salespeople sell the way they were taught without understanding customers psychology. For example, most are trained on overcoming objections when what they should focus on is knowing customers deeper needs and create win-win solutions. For the first time ever in Asia, we combined the science of psychology with proven practical sales strategies and tactics. Now you can pick up sales skills seldom taught with a very special Christmas offer from us: PSYCHOLOGICAL SELLING Date: 27/12 Wed 9 am to 5 pm Venue: 7500A Beach Rd 02-346 Fee: Special $149 each (usual $398)         2 pax at $99 each (67% off)    5 pax at $80 each + 1 FREE seat (84% off) Contents: 1. 3 Steps to Psy. Selling: Excite, Eustress and Exchange 2. Power of Story Telling to Move People 3. Using mind tools to let people be Who They Want to Be 4. Making your Offer Irresistible 5. Psychology